We Did It! The Senate Passed H.R. 2!

Late last night, the U.S. Senate voted overwhelmingly to pass H.R. 2 (92 – 8). This bill, which will soon be signed into law by President Obama, includes $7.2 billion in mandatory funding for the Health Centers Program, as well as continued funding for the National Health Service Corps (NHSC) and Teaching Health Centers (THC) for two years. Moreover, passage of this bill means access to care is now protected for 28 million people CHCs are projected to serve by next year! Read the NACHC statement on the passage of H.R. 2 here.

You, and thousands of Health Center Advocates made this victory a reality. Your calls and emails, visits with Members of Congress in Washington and back home, letters to the editor, Health Center Week events – Your commitment to advocacy and YOUR ACTION made this success happen for Health Centers and the patients they serve. Make no mistake, the power of advocacy has never been more real!

Our job as Health Center Advocates is far from over, there is much work to be done in the weeks, months and years ahead. But today, we celebrate and say THANK YOU, to each and every Health Center Advocate, for your incredible commitment and advocacy action! And, we must also say THANK YOU to the 92 U.S. Senators and 392 U.S Representatives that voted YES on H.R. 2 to support Health Centers.

This victory is renewed evidence of the power of your grassroots advocacy – because of you, tens of thousands of people will continue their work in and for Health Centers, and MILLIONS of people will continue to have access to care at Health Centers. You made a difference! Well done!!

Krista Dover and Cassie Hailey: April 2015 Outstanding Advocates

NACHC’s advocacy team is excited to announce the Outstanding Advocates for April 2015, Krista Dover, MSW Advocacy Intern at the Community Health & Service Center (CHASS) in Michigan and Cassie Hailey, Corporate Strategy Intern at HealthLinc in Indiana! Interns are an incredibly valuable resource when it comes to establishing or bolstering the advocacy programming and activity at your Health Center, and this month we wanted to recognize two women who have gone above and beyond.

NACHC Blog Headshot_kdoverKrista Dover began her internship with CHASS in January through the University of Michigan, where she is pursuing her Masters in Social Work. She brought with her experience as a caseworker for a homeless organization and as a community organizer in Southwest Detroit, which has served her well in the Health Center world and at CHASS. One of her two top priorities from the get go was working with the Michigan Primary Care Association (MPCA) and NACHC on the Access is the Answer campaign to fix the Health Center Funding Cliff. She set to work immediately and directed her advocacy focus toward engaging local elected officials and collecting as many letters of support from them and other community leaders as she could, to demonstrate the broad support CHASS enjoys in Detroit and the impact that a 70% loss of funding to the Center would have on the community at large. In just over a month, she secured six letters to be sent to Members of Congress on CHASS’ behalf. “While it was no easy feat acquiring these letters in a short 6 week time frame, I must emphasize that it would not have been possible if it weren’t for the presence of strong community ties that each elected official maintains with their constituents, that CHASS maintains in its continued service to the community and the history I also have with this community that I call home,” Krista notes. In mid-March, Ricardo Guzman, CEO of CHASS and Chair-Elect of NACHC’s Board of Directors, attended the Policy & Issues Forum in Washington, DC, and met with Michigan’s congressional delegation. In large part due to Krista’s efforts on the ground obtaining letters and petition signatures, Mr. Guzman was able to present more than 200 petition signatures from staff and patients and over 1,100 letters of support to Michigan Members of Congress! He says of Krista, “she has done an outstanding job coordinating advocacy not only for CHASS, but also for the FQHC Council members of Southeastern Michigan. As noted by Wayne Bradley, CEO of Detroit Community Health Connection in Detroit: Krista has done a terrific job!”

Health Centers’ advocacy work is never done; now that the House has passed H.R. 2, which includes a two-year extension of Health Center Funding, Krista has turned her attention to the other FQHCs in Detroit to make sure they all work together to keep up the momentum and urge the Senate to pass their bill when they return from recess on April 13. Keep up the great work, Krista!

Hailey CassieOur other outstanding advocate this month is Cassie Hailey. Cassie joined HealthLinc last fall as a Corporate Strategy Intern as part of her program in social work and international service at Valparaiso University, where she is currently a senior. She became interested in public health during a semester abroad in Costa Rica after taking a comparative study course looking at health care delivery systems in the United States and Latin America. When Cassie started at HealthLinc, one of her top priorities was to work with Health Center leadership and NACHC on the Access is the Answer campaign. She began to build upon HealthLinc’s culture of advocacy by engaging more patients, staff, and board members, ultimately increasing their overall involvement and participation in advocacy and the Access campaign. As part of a large advocacy email/letter push at the end of October, Cassie was responsible for collecting and sending over 1,500 support letters from all of HealthLinc’s sites to Indiana’s congressional delegation. In conjunction with Phase 3 of Access is the Answer, and in collaboration with HealthLinc’s site managers, Cassie is now focusing her efforts on creating “advocacy champions” at each Health Center location that will engage their fellow staff and patients in advocacy work- not just on Access is the Answer- moving forward. In addition to identifying these “champions”, Cassie is working to develop a training packet with information on the role and responsibilities of these individuals, as well as information on upcoming action items. These recent efforts also speak to the larger culture of advocacy that CEO Beth Wrobel has been instrumental in establishing at HealthLinc, something that is the foundation for creating a robust and successful advocacy program at any Health Center. But, like any good program, this has been a team effort. Beth notes that “we thought we were doing advocacy, but it was not until Cassie started as our intern that we realized we could have a “best-in-class” program. Our employees are better informed regarding the federal and state issues that are affecting HealthLinc and the Health Center world because of Cassie’s efforts.”

Thank you, Cassie, for all of your hard work on the Access is the Answer campaign and advocacy in general—a job very well done!


Do you know an Outstanding Advocate who deserves this recognition? Let us know! Email Elizabeth Kwasnik at ekwasnik@nachc.org.

Spotlight: ALP Master of Advocacy- Amber Walters

“Spotlight: ALP Masters of Advocacy” is a CFAHC blog series that shines a light on individuals who completed the Advocacy Leadership Program (ALP). Each year the ALP begins at NACHC’s Policy & Issues Forum continues throughout the year via advocacy educational webinars and an ALP Advocacy Project. Participants learn from both NACHC Advocacy Staff and each other how to develop and hone their advocacy skills in order to build advocacy capacity and develop a robust network on the ground in their communities. These blog articles feature the creative and successful advocacy work completed by some graduates of the ALP.

Amber WaltersToday, we’re hearing from Amber Walters, 2014 ALP Master of Advocacy, regarding her work to strengthen relationships with elected officials at Primary Health Network in western Pennsylvania.   

Advocacy is defined in the dictionary as the act or process of supporting a cause or proposal. I learned through NACHC’s Advocacy Leadership Program the true meaning of advocacy is working together for the greater good of Health Centers. It was so interesting to see other Health Center’s perspectives on different issues and how different, yet similar, we all are.

My biggest challenge with advocacy is keeping in constant communication with elected officials. I work for the largest Health Center in Pennsylvania, and we currently serve 11 counties in the state as well as one county in Ohio – and we have plans to keep expanding. This means I have to maintain an ongoing relationship with two Governors, four Senators, six Congressmen, nine State Senators, and 15 State Representatives. This is much easier said than done, but advocacy leadership training has helped me make progress.

When I was promoted to Government and Public Relations Coordinator in October 2013, the government side of my new position scared me. I wasn’t sure how to go about maintaining relationships with elected officials, what laws I should be paying attention to, or who I even needed to contact. I am so grateful that the ALP was offered at P&I in spring 2014 because that is where I truly learned the most and got my feet wet in the world of advocacy.

I learned that there are people at NACHC and at my state association, the Pennsylvania Association of Community Health Centers, that help by identifying issues important to Health Centers so that it’s not necessary search for hours –  they let you know exactly what is going to impact your Health Center. They also tell you who you need to talk to about these issues and the different methods to use to do so. They are great resources and are really helpful whenever I need guidance.

I would highly recommend Advocacy Leadership Program to any FQHC employee since we should all be Advocates for Health Centers, and I especially recommend the program to those in the role of government liaison. I am so grateful for my experience with the program and look forward to seeing many more graduates throughout the years. Thank you NACHC staff for educating us all and for investing in us.


Thank you, Amber, for being a shining example of a Health Center Advocate and for your work promoting Health Centers and the Access is the Answer campaign with your many elected officials! Congratulations on completing the ALP and being an official Master of Advocacy!

Amanda Palmore: February 2015 Outstanding Advocate

headshotNACHC’s advocacy team is excited to announce the Outstanding Advocate for February 2015, Amanda Palmore, Director of Marketing and Government Affairs at Central Virginia Health Services (CVHS)!

After attending the Advocacy Leadership Program as part of NACHC’s Policy & Issues Forum in 2013, Amanda returned to CVHS with tons of ideas and eager to implement an advocacy strategy starting from the top down. With the full support of CVHS’ CEO, Rod Manifold (a very important factor in the success of your Health Center’s advocacy program!), she began to engage the Board of Directors by providing regular advocacy updates, provided training to the Advisory Councils at each of CVHS’ sites, and started to include both of these groups on Action Alerts that had previously only been sent out to staff members.

At the staff level, Amanda instituted advocacy as a standing agenda item at quarterly meetings, discussing various initiatives and how they could be implemented across all CVHS sites. On the Access is the Answer campaign, for example, Amanda tried to engage as many sites and people as possible and incorporated some friendly competition—the sites with the most petition signatures at the end of a given period would win a catered meal. Making advocacy fun at CVHS certainly paid off—they were one of our top-performing Health Centers on the Access is the Answer petition!

Beyond getting staff members themselves to participate, Amanda wanted to go the extra mile and empower them to engage patients, recognizing their importance and power as advocates. “One of the challenges of having fifteen sites serving fifteen counties and four cities in Virginia, is the vast number of legislators we have.  At the state level, we have 20+ legislators we keep in touch with, and five Congressmen.  With hot button issues like the Health Center Funding Cliff and Medicaid expansion, we NEED our advocates to speak up.”

Amanda took on the challenge of the expansive network by setting up trainings; staff members were given a brief history of the Health Center Program, introduced to their legislators, and brought up to speed on the Health Center Funding Cliff. After the training, most people felt more comfortable talking to patients about getting involved in advocacy and better able to speak to Health Center issues. CVHS also provided flyers and postcards with the contact information for Members of Congress, as well as talking points to guide patients when calling or emailing those Members.

Amanda’s hard work and dedication to advocacy hasn’t gone unnoticed, especially by Rick Shinn, Director of Government Affairs at the Virginia Community Healthcare Association. “Every health center needs someone like Amanda. She is in constant motion, keeping everyone up to date on advocacy. She works hard- and that is the key, it takes work and commitment- for advocacy to be successful. We are blessed to have her leading advocacy efforts for her Health Centers.” Amanda was also a NACHC Grassroots Advocacy MVP award winner in 2013!

Thanks for all you do, Amanda, and keep up the great work! Congratulations on being our February 2015 Outstanding Advocate!


Do you know an Outstanding Advocate who deserves this recognition? Let us know! Email Elizabeth Kwasnik at ekwasnik@nachc.org.


Spotlight: ALP Master of Advocacy- Soledad (Buenaventura) Vilela

“Spotlight: ALP Masters of Advocacy” is a CFAHC blog series that shines a light on individuals who completed the Advocacy Leadership Program (ALP). Each year the ALP begins at NACHC’s Policy & Issues Forum continues throughout the year via advocacy educational webinars and an ALP Advocacy Project. Participants learn from both NACHC Advocacy Staff and each other how to develop and hone their advocacy skills in order to build advocacy capacity and develop a robust network on the ground in their communities. These blog articles feature the creative and successful advocacy work completed by some graduates of the ALP.

Today, we are celebrating the work of Soledad Vilela, 2014 ALP Master of Advocacy. About the ALP, Soledad says, “The Advocacy Leadership Program has been a great way to learn about what other health centers are doing and also to remind me of how we are all different but we all experience similar challenges. Thank you for this great opportunity!”

alp soledad

After graduating from NACHC’s Advocacy Leadership Program, Soledad was invited to participate on the Public Affairs Committee led by the Association for Utah Community Health (AUCH). Working with the Committee she focused her efforts on the Access is the Answer campaign, collecting letters of support to forward to Senator Orrin Hatch urging him to continue backing federal funding for Community Health Centers (CHCs). She emailed letters to numerous community partners. To make the process as easy as possible for each partner, Soledad developed a personalized letter which detailed how each particular agency works with her CHC. The partner agency only needed to print the letter on letterhead and send it back to her. Soledad was especially pleased when their Mayor who is very supportive of Midtown CHC sent the letter and received a timely response from Senator Hatch. By making the process as easy as possible, Soledad was able to garner 16 great letters from her community to the Senator!

With plenty of inspiration from Soledad, Midtown CHC in conjunction with AUCH developed and hosted a ‘Governor’s Medicaid Expansion Forum’ at two of their sites. The Lt. Governor and the Executive Director of the Utah Department of Health toured the clinics and met with community and business leaders to review the Governor’s Medicaid expansion plan. The Governor’s Plan, which still requires approval by Utah’s legislature, would assist an estimated 77,000 individuals. Regardless of the determinations of the Utah legislature, Midtown CHC remains committed to its mission to serve all those in need from their six sites in Salt Lake, Davis, and Weber counties.


Soledad Vilela

Formerly with Midtown Community Health Center in Ogden, Utah

Congratulations, Soledad, on completing the Advocacy Leadership Program and being one of our 2014 Masters of Advocacy!

A Message From NACHC President & CEO Tom Van Coverden to Advocates

Dear Health Center Advocates,

As we begin 2015, we begin the celebration of the 50th Anniversary of the Health Center Program. From their beginnings as part of the War on Poverty, 50 years ago until today, Health Centers have played a unique role in America’s healthcare system by providing access to quality healthcare to everyone in the communities they serve, regardless of patients’ ability to pay.50th

Yet now, as we celebrate that legacy of success, we are also faced with the biggest threat to the Health Center Program since its creation 50 years ago. The Health Center Funding Cliff – a looming 70% reduction in funding for the Health Center Program hangs over the program’s golden anniversary. Without action by Congress, this devastating reduction in Health Center funding will occur this fall and, if that happens, millions of people that Health Centers were created to serve will no longer have access to care.

I am sending you this message today because as a Health Center Advocate YOU have the power to preserve the Health Center Program and ensure a healthy future for Health Centers and the patients they serve. Congress MUST ACT to avert this funding cliff and, while we have all been working hard for months now to get Congress to act, the issue has not yet been addressed.

It is clear that Congress will not act to fix the cliff unless YOU and EVERY Health Center Advocate takes action in the weeks and months ahead by relentlessly calling, emailing and personally meeting with your Members of Congress. With so many contentious issues to be addressed this year, we have to break through the noise and partisan rhetoric to get Congress to act. We MUST tell the story of what fixing the cliff means locally and make taking action an immediate priority for every Member of Congress. The only way that can happen is if you and the community leaders you recruit as Health Center Advocates make it clear to Congress what their failure to fix the Health Center Funding Cliff would mean to your patients and your community. Use the cliff estimator tool to help estimate the impact of the funding cliff to your Health Center.

For 50 years, Health Center Advocates like you have preserved and built this incredible Health Center Movement. No matter which way the political winds have blown, grassroots advocates like you made sure that elected officials, opinion leaders, the media and other important partners knew the health center story and made possible the 50 year legacy of success we celebrate this year.

Tom Head ShotToday, I am personally asking YOU to step up and to redouble your advocacy to ensure that the legacy of success built by your Health Center Movement will continue. Right NOW, we need you to help us build and mobilize our advocacy army by asking your friends, family and colleagues to sign up as Health Center Advocates and to take action. I’m asking you to recommit yourself to taking action whenever called upon – that means taking as little as three minutes to send an email or make a phone call (toll free) to your Members of Congress. I’m asking you to commit to personally asking your Member of Congress to fix the funding cliff, repeatedly if necessary.

There is much at stake this year for Health Centers and their patients and failure is simply not an option!

Thank you.

tvc sig



Tom Van Coverden

President & CEO, NACHC

Patrick Butler: January 2015 Outstanding Advocate

pbutlerNACHC’s advocacy team is excited to announce the Outstanding Advocate for January 2015, Patrick Butler, CEO of Northland Community Health Center (NCHC) in Turtle Lake, ND!

Patrick Butler joined the Northland team in January 2012 after serving as the director of a Texas Health Center for a number of years. Bringing with him 25+ years of business experience and a passion for advocacy, he set to work to raise the profile of NCHC.

In his short tenure at Northland, Patrick has already done much to create a culture of advocacy among not only the board and staff, but also within the community.

He started with a top-down approach, incorporating basic advocacy training (including signing up as a NACHC advocate) into new board member orientation. Finding it difficult to motivate folks to get out in the community at first, he began to present NACHC’s Washington Update at board meetings and charge members to take action on important items. NCHC’s strategic plan now includes a provision for board members to venture out into the communities served by Northland and educate the public on what FQHCs do and why they are so vital to local communities.

Once he got the board engaged, Patrick then turned his attention to NCHC executive staff. He implemented many of the same activities- discussing NACHC issues and action alerts monthly, and having the COO and outreach staff join him at community events, like fundraisers and parades, to raise NCHC’s visibility in the community. Patrick has also worked hard to form community partnerships and foster productive relationships with other organizations. When NCHC expanded to open a medical and dental site in Minot, ND earlier this year (thanks to a New Access Point grant), Patrick and his staff put together a 15-minute presentation and visited public health offices and VA facilities among others to not only introduce Northland to the community, but also talk about the Health Center Funding Cliff and its impact on more than just FQHCs.

When Patrick started in 2012, NCHC was about ten years old and experiencing some friction with local hospitals and rural health clinics, all of whom fight for patients. “They didn’t know how to work together,” he said. “But in promoting who we [FQHCs] are, what we do, and why we do it- including telling them about some of the challenges that we’re facing, like the funding cliff, and how they might be impacted, as well- relationships among the major providers have definitely improved in the last year and a half.” He goes on to say that the hospitals, rural health clinics, and FQHCs in the area now meet quarterly to discuss how best to collaborate to serve the community.

Patrick’s work at Northland serves as a great example of how to build a culture of advocacy at Health Centers and beyond. By engaging his board and staff, advocacy has become an institutional priority, and something that people expect to take part in when they get involved with NCHC.

Great work, Patrick, and congratulations on being our January 2015 Outstanding Advocate!


Do you know an Outstanding Advocate who deserves this recognition? Let us know! Email Elizabeth Kwasnik at ekwasnik@nachc.org.


Spotlight: ALP Master of Advocacy- Bill Wesender

“Spotlight: ALP Masters of Advocacy” is a CFAHC blog series that shines a light on individuals who completed the Advocacy Leadership Program (ALP). Each year the ALP begins at NACHC’s Policy & Issues Forum continues throughout the year via advocacy educational webinars and an ALP Advocacy Project. Participants learn from both NACHC Advocacy Staff and each other how to develop and hone their advocacy skills in order to build advocacy capacity and develop a robust network on the ground in their communities. These blog articles feature the creative and successful advocacy work completed by some graduates of the ALP.

Today, we’re hearing from Bill Wesender, 2014 ALP Master of Advocacy, regarding his work on the Access is the Answer campaign at Aunt Martha’s.

Bill_HeadshotAunt Martha’s is a large community-based agency serving families and youth in the Chicago area and rural Illinois. When I returned from the NACHC Policy & Issues Forum in Washington, DC in the spring of 2014, the Health Division was engaged both in streamlining clinic service delivery procedures and bringing the electronic records system to nineteen clinics, as well as to administrative offices, across the state. Realizing how devastating a 70% cut to their funding would be if Congress doesn’t fix the Health Center Funding Cliff, especially with all of the projects being undertaken, Marsha Conroy, Director of Advocacy and Policy, presented NACHC’s Access is the Answer campaign to senior management using the Grassroots Action Center to generate messages to Members of Congress and collect petition signatures efficiently.

I went to five clinic sites, identified by our medical staff, multiple times over two weeks, asking patients in the waiting rooms to sign the petition. I also asked several community service groups to sign the petition, and eventually gathered over 500 signatures. Many stories were shared along the journey, several volunteers were identified for the agency, and I gained a better feeling for what it’s like in waiting areas.


Rep. Adam Kinzinger visits Aunt Martha’s during NHCW 2014. L to R: Rep. Kinzinger, Bill Wesender, Marsha Conroy, Heather Foster (NACHC) and Raul Garza. Photo courtesy of Aunt Martha’s.

Marsha Conroy regularly invites elected officials and community members to visit our clinics. We were fortunate to have Representatives Bill Foster and Adam Kinzinger visit our sites during National Health Center Week this year. Using the NACHC literature in conjunction with our new publication, “Cutting-edge. Care. Coordination.”, we discussed the Health Center Funding Cliff and how it would impact our services and their constituents. They were both great visits and reflect bipartisan support for resolving the crisis in 2015. At the time of this writing, eight Members of Congress from Illinois have signed the support letters NACHC has circulating in both the House and Senate, which is a great conclusion of this phase of the advocacy campaign.

[UPDATE: At the close of the sign-on period for the support letters, 18 of the 20 members of IL’s congressional delegation had signed on.]

Bill Wesender

Former Board President, Aunt Martha’s & Health Center Advocate

Congratulations, Bill, on completing the Advocacy Leadership Program and being one of our 2014 Masters of Advocacy!

Building a Relationship with New Members of Congress

The midterm election of 2014 has resulted in a great shift in the national political landscape. The control of the Senate is now in Republicans hands. For the first time, there will be 100 women collectively in both houses of Congress. And a total of 65 freshman Representatives and Senators have been elected to national office.

For Health Center advocates, this means that a number of familiar faces in Congress will soon be replaced by new legislators some of whom will have limited knowledge about Health Centers and the role they play in the health and economy of communities across the nation. What remains unchanged, however, is the need for Congress, current or incoming, to work together with the administration to fix the Health Center Funding Cliff – an up to 70% reduction in grant funding that will take effect in October 2015 if Congress fails to act.

With these facts on the table, it is now more important than ever for Health Center Advocates to reach out early and establish relationships with newly elected Members of Congress, particularly in the remaining months of 2014 before they arrive in Washington to begin their tenure in office.

Ellen Adlum,

Ellen Adlum, Board Member with Peninsula Community Health Services of Alaska

“This is an opportunity to shine,” said Ellen Adlum, a Board Member with Peninsula Community Health Services of Alaska. “When Lisa Murkowski was elected, we made it a point to meet with her and her delegation at the Health Center.” She continued, “We did our homework and went in with a clear and passionate message: Health Centers are a wise investment that provide the best care to those that would not otherwise have the ability to pay for medical services. We have a proven track record with decades of successful experience that is working to make our community healthier. She was so impressed with our Health Center, our staff, and our model. She became an early ally that we trusted and could turn to.”

Lisa Davidson,Director of Government Relations and Advocacy with the Wisconsin Primary Health Care Association

Lisa Davidson, Director of Government Relations and Advocacy with the Wisconsin Primary Health Care Association

Lisa Davidson, Director of Government Relations and Advocacy with the Wisconsin Primary Health Care Association, actively reaches out to her advocates to leverage existing relationships that they may already have with a newly elected Member of Congress. “Some of our advocates and Board Members worked on campaigns and attended fundraising events. This is particularly the case in smaller communities,” said Davidson. Not only have these relationships helped facilitate visits by newly elected legislators to Health Centers but they have also paved the way for more in depth discussion about the Health Center Funding Cliff and its effect upon

the member’s constituents. “We make it clear that all the good work we have done – giving people a high-quality medical home and saving the taxpayers money by treating patients who would otherwise go to the emergency room – is threatened if a fix to the Health Center Funding Cliff is not found,” explained Davidson

Thus, with the midterm election of 2014 as a backdrop, we are asking EVERY Health Centers to set up meetings at their Health Center with newly elected Members of Congress BEFORE they arrive in Washington. Part of the second phase of the Access is the Answer campaign, these meetings will help establish a supportive relationship and basic understanding of Health Center policy priorities and value.

To help your Health Center set-up these meetings and ensure that they are productive, NACHC is here to help. On our website, we have resources including:

“The key for Health Center advocates to understand is that, even though a change in Congressional leadership has occurred, the Health Center model is an apolitical one that works,” said Adlum. “Health Centers were started with the support of Senator Edward Kennedy and expanded under President George W. Bush. We’re a consistent and effective safety net providing vital primary, dental, and mental health care to over 22 million patients each year.”

NACHC Director of National Advocacy  and Civic ENgagement

Amanda Pears Kelly, Director of National Advocacy and Civic Engagement with NACHC

“Regardless of the outcome of the election, ultimately we need every newly elected Member of Congress to arrive in Washington a Health Center Champion – fully aware of the invaluable role Health Centers play in the community and to the health care system overall, fully aware of what is at stake relative to the Health Center Funding Cliff, and committed to take swift action to fix the Health Center Funding Cliff upon arriving in DC,” noted NACHC’s Director of National Advocacy and Civic Engagement Amanda Pears Kelly.


Doug Smith, Paula Grant, and Steve Davis: November 2014 Outstanding Advocates

NACHC’s advocacy team is excited to announce the Outstanding Advocates for November 2014, Doug Smith, Paula Grant, and Steve Davis from Greene County Health Care in Snow Hill, NC!

At the end of September, Representative G.K. Butterfield joined 249 other members of the House and signed on to the Health Center Funding Cliff letter. On October 21, he met with Greene County Health Care CEO Doug Smith, and was presented with nearly 7,000 petition signatures and nearly 40 local support letters as part of NACHC’s Access is the Answer campaign. Who is responsible for successfully engaging so many patients, Health Center staff, and community members around advocacy in North Carolina’s first district and garnering Rep. Butterfield’s support? Doug will gladly tell you it’s two stellar members of his staff: Paula Grant, Director of Medical Office Operations, and Steve Davis, Greene County’s Outreach Director.

greene county

CEO Doug Smith (center) meets with Rep. G.K. Butterfield (left) in October to deliver Greene County’s 7,000 petition signatures and 40 local support letters.

Paula and Steve have been quite successful in their efforts to engage patients and the community at large around Access is the Answer, and are an amazing example of how teamwork is crucial to getting things done in advocacy. “They galvanized the front offices and the outreach staff to collect signatures from our patients,” Doug said. When Outreach & Enrollment staff ventured outside the walls of the Health Center, they found people were willing and eager to help out. Doug recognizes that, in general, the community “wants to be supportive [of Greene County Health Care] and the petition was a relatively simple way for people to participate—that’s what grassroots advocacy is all about.” Paula and Steve have done an outstanding job of capturing peoples’ willingness to participate in advocacy- the approximately 7,000 signatures and 40 local support letters represent the support of over 20% of the more than 30,000 patients served by Greene County through their medical, dental, family therapy, and outreach services.

Not only did Paula and Steve seek out grassroots support at the ground level by reaching out to patients and community members, but Greene County staff were also encouraged to get involved. Access is the Answer was discussed at the center’s management meetings. In this case, to be truly successful required commitment, prioritization, and a group effort. Doug Smith takes pride in the fact that “all we do is done in teams.” The work that Paula and Steve have done to engage folks at various levels and meet people where they are speaks to the true nature of grassroots advocacy. It is also an excellent example of how a team approach to advocacy at Health Centers is a recipe for success!

Congratulations, Doug, Paula, and Steve for being our November Outstanding Advocates! And thanks for all your hard work to make the Access is the Answer campaign a success!

For more information and resources on how to create an advocacy team at your Health Center, click here. Do you know an Outstanding Advocate who deserves this recognition? Let us know! Email Elizabeth Kwasnik at ekwasnik@nachc.org.